Terms & Conditions

Terms and Conditions

Owner and responsible of the website www.asiagrocery.eu



Asia Grocery Store

Address: Bliesstrasse 28 Ludwigshafen,
Rheinland Pfalz, 67059  Germany

Email : sales@asiagrocery.eu

Hotline : +49 176 43800552


1. Validity

The conditions apply to all contracts, supplies, and products of www.asiagrocery.eu


2. Conclusion of a contract

The following business terms are applicable to all the contracts, which you conclude with us as a supplier via the https://asiagrocery.eu/ website. Unless otherwise agreed upon, the inclusion, if necessary, of your own conditions is ruled out.


3. Refusal of orders / Termination of Registration

We may reject the acceptance of orders, if

  • the customer is not reachable via telephone or email
  • outstanding accounts of previous orders still exist
  • necessary data (Payment means, address, contact information, etc.) is/are missing.
  • If terms and conditions are violated by the user. or some foul play with the system is encountered.
  • We reserve the right to terminate or refuse your registration, or refuse to permit use/access to the Marketplace, if: it is discovered or brought to notice that you do not conform to the terms and conditions, or the Company.


4. Delivery Area:

We supply within the Federal Republic of Germany.


5. Prices/price increases / Sales/ Discounts

a) All the prices as displayed include the value-added tax (VAT). Packing and forwarding expenses are additional.

b) More than one discount vouchers including bought vouchers cannot be redeemed in one order. Credit vouchers received against missing items, damaged, etc. can be used with any vouchers.


6. Out of Stock

If the Product ordered is not available in appropriate quantity or not available at all, we reserve right to cancel the order and return back the customer’s money. In such cases the customer will be informed immediately about the delay or cancellation.


7. Shipping costs

a) There is a standard delivery charge of website for all the orders to be delivered in the Federal Republic of Germany.

b) If an order is rejected by the Receiver or sent back to us because of the wrong address given by him/her, the shipment charges will be borne by the customer.

c) We offer Free Delivery on Orders over € 25 & up to 10 KG all across Germany.

d)  Euro 4 Delivery Charges applied to all orders below € 25


8. A minimum purchase order value

a) There is a no minimum purchase order value for standard shipment orders.


9. Delivery time

If the Product is available in stock, the fulfillment of order takes place within 2 to 5 working days.


10. Right of Return

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as Frozen food cannot be returned.

To complete your return, we require a receipt or proof of purchase.  Please Read our Refund & Returns Policy at:  https://asiagrocery.eu/refund_returns/

11. Methods of payment

We accept Payment by following Methods:

a) Bank Transfer.
b) Paypal
c)  Paypal Express ( Debit or Credit Card )

We will dispatch your order as soon as the amount our account is credited.

12. Data security

The data necessary for the completion of an order is stored electronically. Please Read our Privacy Policy at:  https://asiagrocery.eu/privacy-policy/